Versatility:  Meeting and Exceeding Client Needs

Technology is important, but being relating to the clients is critical.  This course gives the licensee insight into their selling style, the buying style of the clients and ways to adapt to the clients needs.

What Were You Thinking?

Sometimes that’s the only thing you can say when you hear the things some agents say and do.  Join us while we look at situations agents have gotten themselves into – and explore what they should have done differently.

Risky Business:  Risk Reduction for Today’s Agent  

By looking at actual cases and complaints we will explore the top areas of risk for agents–how tominimize the risk and stay out trouble as well as discuss ways to communicate and work better with our clients.

Elements of a Contract

This course covers the most recent updates in contract preparation issues as well as covering any changes in the contracts and riders used.

When in Doubt – Disclose

What needs to be disclosed?  Just about everything!  And that’s what this course covers. We’ll talk about disclosing your involvement when listing and selling, advertising disclosures, lead paint, property defects, stigmatized properties, offsite influences and any other questions you have regarding what should – or shouldn’t – be disclosed.

From Melting Pot to Salad Bowl: Cultural Diversity

By analyzing recent studies and polls we will look at how the needs of buyers differ – or stay the same – depending on their ethnic or cultural differences. This course helps today’s agent understand not only why we need to embrace diversity, but gives them some concrete guidelines for working with multi-cultural clients. 

Code of Ethics for the Real World (meets NAR requirements for Code training)

Updated for ’05 – and fulfilling your requirement for NAR’s Code of Ethics training, we’ll look at the Code and it’s impact on our profession.  From soliciting for business, duties to our clients, presenting and negotiating contracts, to commission issues, join us as we take a look at the Code ‘from the street’.

Procuring Cause: Who Shook the Tree?  Who Gathered the Nuts?

Updated with NAR’s latest guidelines and checklists, join us for a frank discussion of our commissions – how we get paid, who’s responsible for paying us, and what we do if there’s a dispute.  Through video presentation, case studies and group discussion, we’ll examine the legal, as well as the practical issues involved with procuring cause.

Duties in Conflict: Handling the In-House Transaction

Updated for ’05 this course explores the latest issues surrounding in-house transactions including disclosure, duties and when – and when not – to represent both parties.  Whether you do dual agency, single agency or transactional brokerage, we will tailor the class to your legal requirements and cover the issues involved in selling your own company's listings.

Presenting & Negotiating Contracts

Updated for ‘05 with the latest guidelines from NAR as well as rulings from the Commissioner’s Office  this course explores the critical area of presenting and negotiating purchase offers: cooperation between agents, how to handle uncooperative agents and a close look at our legal as well as ethical responsibilities to our clients.

To Sign or Not to Sign: The Pros and Cons of Buyer Agreements

Are you using buyer representation agreements?  Do you want to?  Do you need to?  Why should you?  What are the benefits?  Why would the buyer sign? Want answers?  Join us for a discussion of these and other issues surrounding the use of buyer representation agreements.

Counseling Today’s Buyer: Prospects – Suspects or Rejects?

This course provides you with tools and techniques to counsel and qualify potential buyers to prepare them for the buying process, create buyer loyalty and separate the prospects from the suspects and rejects.

Counseling Today’s Seller

This course gives you tools and techniques to handle questions like:  What do the sellers need to know about the marketing of their property?  How important is it to price the property properly?  Does it make a difference if it’s a buyer’s market or a seller’s market?  How do you communicate all of this to your sellers?

The Buck Stops Here:  A Few Things Every Broker Needs to Know

Brokers today, more than ever, need to re-think their responsibilities in the day-to-day running of their offices.  This course looks at some common risk management concerns for broker/owner/managers.

REBAC ABR Designation Program

REBAC ABRM Designation Program

REPA – REBAC Personal Assistant’s Program

Working with the Relocation Buyer (REBAC)

At Home With Diversity

REBAC New Home Sales

WCR/REBAC Negotiating

WCR/REBAC Performance Management Implementation

REBAC Innovative Marketing

Resort and Second Home Buyers

To see our Sales and Management Classes, click here